Four hand-offs, each one witnessed.
A home infusion is a relay. VeinFusion's job is to make sure nothing is dropped at the exchanges — and that months later, anyone entitled to ask can see exactly how the baton moved.
The order
The pharmacy creates a work order with the drug, the schedule, the visit type, and where the patient actually is. The board that nurses browse is a de-identified mirror of it.
| What the nurse sees first | Visit type, drug class, duration, the ZIP-3 area, and the pay |
|---|---|
| What stays masked | Name, exact address, phone, and everything else identifying |
| Who can see the order at all | Only nurses whose licence, competency, and radius already cover it |
| Pricing | The pharmacy sees its own price; the nurse sees the payout. Neither sees the other's number. |
The match
First qualified confirm wins. Because the qualification test ran before the order was published to that nurse's board, confirming is a single tap and not the start of a vetting process.
At the moment of confirmation, and not before, the patient's identity and address unmask for that nurse alone. The pharmacy sees who confirmed, with their credentials attached.
What confirmation changes
- The order leaves every other nurse's board immediately
- Patient identity and address unmask for the confirming nurse
- A masked message thread opens between nurse and patient
- The confirmation, with the credential snapshot, is written to the log
The visit
The patient sees the arrival window and can message through the platform. The nurse works a task checklist built for that visit type — and signs it in the home, with the patient or caregiver counter-signing.
Checklists are admin-editable per visit type, so a change in protocol is a template change, not a memo asking everyone to remember something new.
| Before | Arrival window shared; masked chat open |
|---|---|
| During | Task checklist worked in order; exceptions captured as they happen |
| Signatures | Nurse signs; patient or caregiver counter-signs |
| Contact details | Calls and messages route through the platform — never personal numbers |
The sign-off
Where a physician signature is required, the visit enters a sign-off queue with the full record attached. The physician reviews, runs a telehealth review if the situation calls for one, and co-signs.
Then the documentation seals: the pharmacy is billed, the nurse is paid, and the record becomes read-only. Corrections after that point are new entries, not edits.
After the seal
| Pharmacy | Documentation bundle available for download |
|---|---|
| Nurse | Payout released against the verified account |
| Patient | Visit moves into care history |
| Record | Read-only; every later access is itself logged |
See it against your own workflow.
Bring a real order shape — drug, states, cadence — and we will walk it through the four stages with you.
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